SNAP-IX Diagnostics Guide
BeforeYou Begin
Prerequisite Knowledge
About This Book
Organization of This Book
Typographic Conventions
SNAP-IX Publications
Publications for Users
Publications for Administrators
Publications for Programmers
Related Publications
1 Overview of Problem Solving
1.1 Types of Diagnostic Information
1.1.1 Program Error Messages
1.1.2 Log Messages
1.1.3 Introducing Tracing
1.1.4 Alerts
1.1.5 Help Information
2 Resolving Common Problems
2.1 Basic Checks
2.1.1 What to Check First
2.1.2 Check That the SNA Daemon Is Started
2.1.3 Check That the Local SNA Node Is Active
2.1.4 Check Communication with Other SNA Nodes
2.1.5 Check that the Solaris Client Can See its Servers
2.1.6 Check that a Windows Client Can See its Server
2.1.7 Check System Configuration Information
2.1.8 Check the Style Files
2.2 Resolving Specific Problems
2.2.1 Resolving Problems with Programs That Use Motif
2.2.2 Resolving Problems with the 3270 Emulation Program
2.2.3 Resolving Problems with RJE
2.2.4 Resolving APPC or CPI-C Application Problems
2.2.5 Resolving LUA orLU0 Problems
2.2.6 Resolving HLLAPI Problems
2.2.7 Resolving MS Application Problems
2.2.8 Resolving NOF Application Problems
2.2.9 Resolving 5250 Emulation Problems
2.2.10 Resolving Problems with TN Server
2.2.11 Resolving NDMA Problems
2.2.12 Resolving Network Node Session Routing Problems
2.2.13 Resolving PU Concentration Session Problems
2.2.14 Resolving Server Administration Problems
2.3 Reporting Problems to Support Personnel
2.3.1 Types of Support Personnel
2.3.2 Information to Provide to Support Personnel
3 Using Logging and Tracing
3.1 Controlling Logging Using the Motif Administration Program
3.2 Controlling Logging Using the Command-Line Administration Program
3.2.1 Changing the Names and Locations of Log Files
3.2.2 Enabling Central Logging and Local Logging
3.2.3 Determining Which Messages Are Logged
3.2.4 Controlling Log File Size
3.2.5 Choosing the Format of Logs
3.3 Usage Logging
3.3.1 Usage Log File
3.3.2 Using Administration Tools to Check Resource Usage
3.4 Tracing
3.4.1 Line Tracing
3.4.2 API Tracing
3.4.3 Client-Server Tracing
3.4.4 TN Server Tracing
3.4.5 3270 Emulation Program Tracing and RJE Workstation Tracing
3.4.6 Internal Tracing
Appendix A: Using snafilter and snatrcfmt
A.1 Filtering Binary Tracing
A.1.1 Running the snafilter Utility
A.1.2 Sample Command and Output
A.2 Formatting Internal Binary Trace Output into Text Files
A.2.1 Running the snatrcfmt Utility for Line Tracing
A.2.2 Running the snatrcfmt Utility for Internal Tracing
A.2.3 Output from the snatrcfmt Utility
Appendix B: Using snagetpd
B.1 Operating snagetpd
B.2 Command Syntax and Program Output
B.3 Command Restrictions
Appendix C: Windows Clients
C.1 Logging for Windows Clients
C.2 Controlling Tracing on Windows Clients
Index